About The Local Space
The Local Space is a locally owned retail boutique that specializes in connecting the community with local makers and brands. Retailing only products that either the brand is from or originated in Western Canada (BC and Alberta) we offer something truly local to the marketplace. To learn more about The Local Space and history behind it, click here.
About The Position
The store manager will be responsible for the success of the store with the assistance of the operations director and the owner. The store manager will be the only individual on the management team that is physically located in Chilliwack so it is extremely important that they are dependable and available on short notice if need be.
We are looking for someone who will treat the store as their own (another reason we offer profit sharing), someone who is familiar technology, comfortable with social media (including having your face on insta-stories), has great customer service, retail experience and is familiar with The Local Space and local brands that we retail. We will expand on the duties and the responsibilities below.
Please Note: Training for the position will begin in January 2020 and all training will take place in our Langley location, so your own transportation will be required. In addition to the training in Langley there will be one meeting per month with the whole management team that will alternate between Chilliwack and Langley.
Salary position of $35,000/year (40 Hour work week, Tuesday - Saturday required) + Two weeks vacation, plus commission, profit sharing and store discounts.
At The Local Space we are strong believers that if our business is successful it is 100% because of the team behind the business and not the owners; this is why we offer profit sharing to our management team (we offer commission rewards for the rest of the team).
Tasks & Responsibilities
- Store Management
Includes (but not limited to): Ensuring the store is always clean and presentable for customers, ensuring shelves are always stocked, following The Local Space policies and procedures manual, ensure the store is operational during all required operating times, achieving monthly sales goals that are decided during monthly management meetings, watching for shoplifters.
- Staff Management
Includes (but not limited to): Ensuring staff are at the store when scheduled, scheduling, communicating with staff, submitting and signing off on timesheets for payroll, hiring and terminating staff (with the assistance of the Operations Director and the Owner).
- Inventory Management
Includes (but not limited to): Checking inventory, sending weekly orders to the Operations Director, inputting inventory into Shopify, barcoding inventory, fulfilling online orders.
- Customer Service & Sales
Includes (but not limited to): Answering e-mails, returning phone calls, processing orders, helping customers find products and answer questions about the products, living up to a "customer is always right" mentality, achieving sales goals, recommending products to customers.
- Marketing & Promotions
Includes (but not limited to): Insta-stories throughout the day, in store promotions, participating in marketing brainstorming sessions (happens at our monthly management meetings), finding community events to participate in, finding other likeminded businesses to collaborate with on projects and event with the assistance of the operations director.
If you love to support local and have retail and management experience, we would love to hear from you! All cover letters and resumes can be sent directly to Megan at firstname.lastname@example.org. Within the cover letter please let your personality shine and tell us why you think you'd be the perfect fit for The Local Space.