Exchanges, Returns & Policies
In Store Pick Up Policy
- If you select in store pick up you will be notified by e-mail when your order is ready up to a maximum of three business days. In many cases you will be able to pick up same day if products are in stock at our Langley location.
- Pick up location is located at our downtown Langley location (106-20226 Fraser Highway).
- All items are shipped by Canada Post in Langley, BC.
- Order will be shipped within 2-5 business days of order.
- We cannot guarantee delivery date so please order with ample time, especially during the holiday season.
- Please follow care instructions of each individual item.
- Drinkware with vinyl art or paint are hand wash only.
- Please e-mail email@example.com to initiate a return
- Exchange or return is available up to 30 days after purchase. Due to the nature of retailing products on behalf of other local vendors we are not able to offer refunds but can offer in store credits.
- Items must be in the condition received with the tags attached.
- Bath and Body products cannot be returned.
- Straws and straw cleaning products cannot be exchanged or returned.
- Shipping returns are at the cost of the customer.
- In the event of an error by The Local Space, refunds will be processed. Should this process apply to you, please allow time for the refund to commence and show. There is often some processing time before a refund is posted. If you have contacted your bank/PayPal/credit card company first, and still don’t see your refund, then please contact us at firstname.lastname@example.org
- Shipping charges are non-refundable.
- Exchanges may not always be available as we can only exchange what we have in stock.
- If 30 days have passed we will not process a return.
- Sale items cannot be returned.